Setting Up Utilities

Gas, electricity, and water

Setting up and paying for your property´s utilities is fairly convenient in Turkey. Just make sure to have all the required documents readily available.

Before setting up your utilities you should obtain a Building Use Authorization Document. This is a form that certifies you own the property and have the right to alter it.
The previous owner should give you this document when you purchase the property.
If he tries to charge you a fee, politely refuse, reminding him in your best Turkish that there is no fee for a Building Use Authorization Document.
Electricity in Turkey
After you have obtained the document you can go to local distributing companies for your electric and or natural gas services. Electricity is supplied by TEDAŞ, a government monopoly. When you sign up for electrical service you will have to choose an amount of electricity (in watts). It is better to purchase more than you think you will need. In general, 15 kilowatts is sufficient to power most medium-size homes.
Remember that TEDAŞ is merciless about cutting off electricity when customers use more than their allotment or are late with bill payments. Plan wisely and pay on time.
Unintentional power interruptions are also fairly common throughout Turkey, so you should get a universal power supply (UPS) and surge protectors to keep your electrical appliances from being damaged by power surges.
Turkish outlets operate at 220 volts.
Gas in Turkey
If your property is located in Istanbul or Ankara you will have access to gas providers İGDAŞ and EGO. Almost anywhere else, you will have to buy bottled gas from local distributors.
If your property is located in a large development or apartment complex, the owners may supply the entire complex from bottled gas that they purchase and feel into a localized pipe system. If this is the case, you will pay them for the gas and your bill will be determined based on a meter reading.
All municipalities provide water to their residents, and this process is managed by a national company called ISKI. Tap water is drinkable – it is filtered and chlorinated.
Since water shortages are common in Turkey (especially in crowded tourist areas), your property may come equipped with its own water tank (depo), which can be filled from bottles or a tanker.
If your property is located in a rural or suburban area, it will probably treat waste water in a septic tank. If you are unfortunate enough to have purchased a property with a failing septic tank (all septic tanks have limited lifespans) you will need permission from the municipality to replace it.
To be safe, have the septic tank inspected by a surveyor or plumber before you purchase a property.
Paying bills
You can pay utility bills at offices, in banks, or with automatic payments from your bank account. Automatic payments are the most convenient option, and arranging them is as easy as visiting your bank with a copy of a bill from each company.
Never make a bill payment to anyone who comes to your door claiming to be a utility solicitor or agent. Utility bills are never paid this way, and regardless of what he says, the visitor is a fraud.
Care-taking/Housekeeping Services
It’s cheap and easy to find housekeeping or maid services for your household in Turkey. If you want maid service, consider hiring a maid full-time rather than part time. In the long run, full-time service is often a better value.
Maids in Turkey are paid by the day (not by the hour), so if you decide to take someone on a full-time basis it’s better to negotiate a monthly salary. Take referrals from friends or neighbors, and make sure to screen them yourself. If you do put an ad in a newspaper or online classifieds, make sure that you thoroughly check out the person who will be entering your home on a daily basis.

KARMA KONUT after sales sector is responsible for your new property utilities process and legal registration. Your sales assistant will follow up step by step on your side to finalize all the paper works.


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